returns policy.

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns within 14 days of receiving your order. You can return your product for a different product or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

Discounted items are final and cannot be returned or exchanged
Returned items must be returned in original packaging
Returned items must have no visible signs of wear or use

Regrettably we cannot accept earring returns due to hygiene reasons

To initiate a return or exchange, please complete the following steps:
Email us at: solvijewellery@gmail.com
We will send you a form to complete and the appropriate address to send your items to

Additional Information:
Regrettably we don't offer money back on postage of returns however we will give you the full amount in returns for your product.
If you have more questions don't hesitate to contact us at: solvijewellery@gmail.com